"Another user using is using the same email address"

Scoutbook Using Scoutbook & Scoutbook Plus
1

I have the warning that another user is using my email address. What do I need to do?

2

@JenBergen the email was on your Scouts account also - I cleared it out

3

I’m having the same issue. I have multiple accounts using the same email and I need them merged.
SB ID: 13300549
BSA ID: 140452792

National Capital Area Council

4

@JamesBarlow that is fixed - I recommend that you contact your local council and ask them to use the Registrar Tools to look up your children. When they look up your children, they want to check your children’s “User Relationship” and make sure that your children are connected to you as parent with Only your correct BSA member ID number 140452792

5

I appreciate your help in resolving this so quickly!

6

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