Calendar feature greyed out (despite clearing cache)

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

Hello!
For over a week the calendar feature on Scoutbook Plus has been greyed out on my Dell Windows laptop.

I have tried refreshing and hard-refreshing my cache.

I have tried Edge, Firefox, and Chrome browsers.

In Chrome I tried an Incognito window;
In Firefox I tried a Private window;
In Edge I tried a InPrivate tab;

Also tried a new profile in Firefox.

The issue also happens on Firefox on my iPhone.

A District Executive removed and restored my Troop Admin privileges as Scoutmaster; it did not resolve the issue.

Found three other discussions but they didn’t resolve my issue (here, here, and here)

Any further ideas? Thanks for any tips!

2

@DavidMcCormick if you click Roster - does this resolve itself? There is a known bug around that

3

Thanks for your reply @DonovanMcNeil ; I appreciate your help.

No, it does not resolve itself.

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4

@DavidMcCormick - you have the appropriate role selected in the upper right in scoutbook plus ?

5

Thanks, @Stephen_Hornak . Yes, in the upper right in SB+ my selected position is as SM, not as parent or MBC, when I’m trying this. Still not working.

6

Do you have any other issues in Scoutbook Plus? For example, can you see the entire roster and view/edit profiles?

7

Hi,

I have the same problem and hard refresh or cache deleting has not helped. How I go around it is I just manually type calendar in the browser address. I for example take the link https://advancements.scouting.org/roster then I delete roster and type calendar instead and this works for me

8

Thanks, @jacobfetzer for your response; no, I do not have any other issues with SB+. But perhaps something changed ?! this morning I have access again – and I wish I could tell you why.

9

Thank you @DiyanaMiriyala for this creative work-around! Access was restored this morning.

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