I am a merit badge counselor, and I also put together a matrix for the Scouts. Right after the upgrade I could look for merit badge counselors (all the cities were wrong, but at least I could see them), now I have to have all their info to move forward. The reference sheets indicate there should b…

@HeatherSilva - the advanced search is present if you work from the merit badge on a scout record.

But it isn’t. I saw that in the video too, but it is not there. I tied on my sons account and no option 3. [image] [image]

@HeatherSilva - do you haveva position in the troop ? If so what is your registered position? Do you see the left side menu option of MB Counselors.. that is your primary search. If you are in the parent profile in the upper-right that could be your issue

@HeatherSilva [image] My profile does not show up for role assignment in Scoutbook Scoutbook & Scoutbook Plus Bugs @HeatherSilva By default, ASMs do not have Advancement Edit or MBC Search permissions. Your Key 3 can use Position Manager to give you addition…

I am an ASM and Merit Badge Counselor. I am also the MB Coordinator for our Troop. I have looked at my profile and at my son’s (youth profile). I don’t know how he could ever get a counselor since he cannot search for one. Like I explained, when I am on the youth profile there is only option 1 a…

[image] HeatherSilva: don’t know how he could ever get a counselor since he cannot search for one. Youth are not supposed to search for counselors directly. Youth are supposed to meet with their SM to request contact information for MBCs. This is explained in detail in the Guide to Advancem…

@HeatherSilva - you may want to read the section on merit badge process [image] Guide to Advancement 2025 The Guide to Advancement is your up to date walkthrough of how to help your child progress through the ranks & programs of the BSA! Est. reading time: 3 minutes …

@HeatherSilva - I can set up a screenshare if you wish to show you the process.

I think part of the issue is that our Troop decided to do it differently and has resisted having the unit leader assign the MBC. They make the Scout look at an excel sheet for the MBC, etc. Maybe the shift to Scoutbook Plus will be the push they need to move off paper blue cards and to align to th…

@HeatherSilva - if you use your parent profile in the upper right you should be able to assign a counselor if you have the contact information.

Cannot look for merit badge counselors

Scoutbook Scoutbook & Scoutbook Plus Bugs

JenniferOlinger May 7, 2026, 4:50am 5

@HeatherSilva

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Cannot look for merit badge counselors

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