Can't Update Email Adress

I have attempted to change me email in my scoutbook account from changeyouremail@scoutbook.com to my email account. But I can’t fill out the field. I have attached a screenshot. Please advise on what I need to do.

Thank you,
Matt

image|690x104

You need to go to Edit Profile to change Email

Note that it may look right in edit profile. If so, edit and save it without actually changing it to trigger an update to the systems.

1 Like

Both of the fields are locked. I can’t edit anything into them to change and update.

you either need to click edit or a pencil @MatthewLinn I cannot recall

Screen Shot 2022-10-05 at 12.18.00 PM

This is just in scoutbook. My email is correct in my.scouting.org

Yes in Scoutbook you do not click Email to change it - you click Edit Profile

My Internet Advancement email is correct and has been for a long time, it is just scoutbook that doesn’t have the email information.

Change in IA and save then go back and correct it - that should solve it

That did it. Thank you @DonovanMcNeil

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.