Change "From" label in message

The last questions about this topic are from several years ago. Has there been an update?

Messages/RSVPs from Scoutbook Plus are sent from: Scouting Americanoreply@scouting.org

Is there a way to at least change the label to our troop name?

We would like parents and scouts to see the message as a priority and not get lost with other messages from Scouting.Org and the like.

Thank you.

@CalBaxter we can ask - faking using your email as an example raises the Spam score of the email which is not ideal and makes it Less likely it will be received. And just cause it comes from your email does not mean families care anymore about the email.

We just want it to be “Troop 11,” not a specific individual. The current label is too generic similar to other emails. When you’re trying to gather RSVPs and send other messages, we would like it appear more than a mass marketing email, like a lot of scouting emails do.

The issue with making it your unit number is that the outbound would then be from an invalid email address. The outbound server would still be @scouting.org

It could still be the noreply@scouting.org but the label would be specific to the Unit.

@CalBaxter- let me repeat.. troop11@scouting.org is an invalid email address from the outbound server. And as folks tend to do.. any reply back to that address will fail.

I understand that the email address is invalid. But the label that appears in email is “Scouting America.” Why can the label not be something like this: Troop 11 <noreply@scouting.org>?

“Scouting America” is does not point parents and scouts to the email as from our troop when everyone is getting a lot of emails daily.

@CalBaxter- how would you propose this be designed on the outbound email server ? The interesting thing would be the other troop 11’s out there… This would be a design and routing nightmare.

@Stephen_Hornak I’m not a IT person so that is why I’m on this forum and looking for a solution.

I’m a marketing person that knows how to reach specific audiences. So, I see the flaws with the current setup. I would like to find a solution to better reach our scouts and parents. Scoutbook Plus is a very useful tool. The more our troop gets involved with it, the more we see what we can do with it.

It would be helpful/beneficial for the “Label” on emails to come from something more identifiable for our troop.

We all receive many emails daily. Many look alike. To catch someone’s attention, it needs to be discernible.

I understand there are other Troop 11s. You could add the city of the troop, sponsoring org or something more specific to the label.

@CalBaxter

I have passed on the suggestion. I agree with this and do not think it would be difficult but I cannot say if or when it will be scheduled for development.

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