Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
One of the unit that I’m in charge as a Commissioner, presented a issue with respect an entry on scoutbook regarding one of the resent eagle scouts. The advancement chair informe that the issue was presented to the local concil and the had to make a ticket to fix the issue ( HD-544891).
The advancement chair enter the date of the board of review before the date of the scoutmaster conference. They informed that they were fix but they can’t award the eagle rank to the scout.
The Advancement chair enter the board of review with a date before the scoutmaster conference, then awarded the rank. They realized the date are incorrect and erars thebdate from scoutbook plus and when they entered the correct dates on thebrequieremnt 6 & 7, the system presented an error. They call the council and the change the dates again but know in scoutbook plus the eagle scout rank doesn’t appeard awarded to the scout.
The scout id is 129232118
I would preface with Scouts BSA advancement isn’t fully supported in SB+ (advancements.scouting) yet. I generally recommend that scouts and scouters stick with “legacy” Scoutbook for most troop tasks that haven’t been fully ported over.
That said, there is a lag between when the Eagle BoR is conducted and when the national system marks the rank “Approved”. Units can not mark the Eagle Scout rank “Approved”.
“Awarded” is a specific state that reflects that the unit has actually presented the item to the scout. It’s easiest to flag this in Scoutbook (once it is fully approved and toggles to Awarded), but I think it can also be done in SB+.