When sending emails, commas, apostrophes and other special characters are getting changed to question marks. Will this ever be addressed and fixed?
Also, when inserting links, it automatically moves the link to the next line. Can this be fixed as you cannot adjust the formatting. Example below.
EXAMPLE:
-
Submit Payment to the troop by the due date to ensure your Scout’s continued participation for the upcoming year.
-
Log in to
My.Scouting.Org
to review your Scout’s rechartering status with BSA and complete the renewal process by the required due date. For detailed instructions, visit:
Key Steps for Membership and Unit Renewal
The ??? are a known issue - simple solution for now is to not copy paste into the email.
It looks like a fix for the link/line break issue in calendar events was pushed out today.
https://discussions.scouting.org/t/january-26-2026-scoutbook-plus-updates/509336
Apparently, existing events will need to be edited to fix them. I can’t tell if it only fixes the calendar editor or if it’s the same code for the email editor interface as well. Might be worth forcing a refresh in your browser to see if it fixes both.
@SUSANNEJOHNSON
We thought the ? issue was fixed. I’m going to send you a private message so you can provide an example of the message where you see ? Click on the green circle with white S when you see the green envelope on it.
The split line when entering a link should have been fixed for messages as well as calendar. Can you let us know if you still see this issue today?
