Error Page When Trying to View Patrol

Scoutbook Scoutbook Bugs
1

When I click into the patrol from the troop dashboard I get Whoops! We encountered an error trying to process your request.

Please go to Scoutbook Bugs - Scouting Forums to report this issue.

I have also tried logging in through incognito mode.

1 Like
2

@JeremyWatarz - have you tried a shift-refresh

3

I am having the same problem. Tried refreshing and closed out of the webpage and went back a few different times.

4

Same, I have tried several times and will not load the scouts listed in the patrols…ideas?

5

I am still not able to access the patrol so not resolved

6

What are people’s role in the unit? I am a committee member and parent. I’m not a unit admin and I also get the whoops. My daughters are not in the one patrol our unit has setup.

7

I am receiving an error message “Whoop! We encountered an error trying to process your request”
I am here to report this issue. Thank you
Paula Miller, ASM
Troop 15

8

same
“Whoops! We encountered an error trying to process your request.
Please go to Scoutbook Bugs - Scouting Forums to report this issue.”

9

Also getting this error today (Apr10). I am an Admin for our Troop. It seems to be performance issue today with Scoutbook, as multiple refreshes seem to eventually load the page. But I end up getting a similar error when trying to update Advancement items.

10

Tried Edge, Chrome, Firefox and getting the error on each

11

We have reported this to the developers. Thank you all for reporting it.

1 Like
12

This issue should be fixed. If you all could please check.

13

@JenniferOlinger - working for me… Thanks

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