Existing Scout not able to RSVP in events section

Scoutbook Scouting Mobile App
1

One of the scout who has been part of scoutbook, is not able to RSVP on existing events. I have a screenshot of what it looks like when she RSVP’s. Please let me know what information would you need from me to help fix this scout’s login issues.

Thanks
Minal

2

Please provide the scout’s bsa member number (no names).

3

BSA #: 135386846. Please let me know if you need any further info.

4

I merged two scoutbook accounts for that scout. See if that helps.

Are you saying the scout could not rsvp for themself, the parent couldn’t rsvp for them, or something else?

5

Scout was not able to RSVP for themself. She was able to before, but all of sudden yesterday she is not able to.

6

The scout has not logged in recently. Maybe there’s something else going on here. I’ll send you a private message.

7

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