Hello, I am new to scouts. I have the same warning when i sign in, “another user is using the same email address” - May I please have assistance with merging an accounts? Thank you.
I’ll look into this for you
Your e-mail address was on your childrens’ accounts. I have removed it.
Thank you. I appreciate your assistance.
Hi @DonovanMcNeil , it looks like I have a similar issue. My unit tried to add me to scoutbook yesterday and it didn’t merge well with my National account as I tried to register with my phone. Can you please assist?
Thanks,
Satyan
@SatyanPersaud I believe this is fixed
Thanks, it is good now!!!
I am also having the same issue, anyone available to clear this up?
@StephenOhlson It looks like your e-mail address is also on your Scout’s Scoutbook account. I will remove it.
Edited to add: E-mail has been removed from Scout’s Scoutbook account.
@DonovanMcNeil or @JenniferOlinger I’m having the same issue, can you resolve it?
@TomHale it was applied to your Scouts account
Problem solved, thank you
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Hello. I’m having the same issue. Not sure if it’s related to my youngest son (Lion) being added to my profile or not. Thanks.
@JuliePayne that is fixed now
Problem solved! Thank you!
Hi,
I am also having the same issue with receiving the warning message. I have 2 boys in Scouts- one has been in a few years & the other is brand new. I currently have 2 separate logins & passwords for each of their Scoutbook accounts. Is there a way to merge both of their accounts into 1 please? Thanks! Liz
@ElizabethSpreen I am looking in to this.
@ElizabethSpreen I sent you a private message.
I’m getting the same warning. Can you please fix mine as well? Thanks, Edward F. Lindey, IV
Your e-mail address was on your son’s account. I have removed it.
