Individual Advancement Report missing information in actual rank when run through scouting.org

Scoutbook Using Scoutbook & Scoutbook Plus
1

I have been updating Scoutbook information for my Troop so that everything is correct for an upcoming court of honor. One of my scouts has something wrong when I run a report. When you look at his ranks, all the information is correct. Here are two links showing different info: Scoutbook

https://reportspd.scouting.org/advancements/webscript/output/sbreports.aspx?Method=ExecuteScriptSet&ScriptSetCode=SBIARReport&ScriptCode=UserDataPresentationByUnit&UnitID=82802&OrganizationGUID=4659597C-A688-483A-88FA-15CAB6112834

The information for the scout is as follows:

(removed by Moderator)

SB User ID:

11951066

BSA Member ID:

13920679

2

The SUAC folks typically only need the BSA ID to look up an individual. If they need names or similar PII, they’ll set up a private channel to request it.

3

@JamesTurner5 We don’t have the ability to see your reports.

What specific issues are you seeing?

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