Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I am trying to do our Troop’s internet recharter (I’m the Scoutmaster). When I click the internet recharter button in internet advancement, the wheel continues to spin but the page does not load, so I am unable to take any action on the recharter. Our council would like us to have it complete this week!
Can someone give me any hints/tips to overcome this issue?
I am in Troop 30, Gulf Coast Council. BSA ID 126958436. Thank you!
I don’t think it should serve the button if you’re not in the correct role, but can you confirm that your SM role is selected under the fleur de lis in the upper right corner?
If shift + R doesn’t work, I’m seeing that you have key 3 delegate and registration inquiry functional roles active for troop 30, in addition to being SM. Those are redundant as being SM gives you all the permissions you need. It’s possible, the system is getting confused by that. I’d suggest ending those functional roles.
The council office reset recharter for our troop and now I can get in. Problem solved, not sure how problem was created but I’m off to the races. Thanks all for the suggestions.