I am looking for a basic “how to sign in to SB” and “how SB works” for parents and scouts who will be logging in this spring, for the first time ever.
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@MargaretKinney help.scoutbook.scouting.org - has many different articles and helps
Thanks, but the articles posted do not seem to be directed to a brand new, first time user- they seem to be more for more advanced uses. It just confounds me that there is not a simple to use, current and accurate info sheet for first time users.
Well showing someone a 1-2-3 process is easier than writing one - these articles are good that cover the basics for Parents/Scouts on the 2 main platforms
someone stated that this 2024 is not accurate. scoutbook guide is this actually up to date and accurate, or obsolete?
@MargaretKinney your link is from 2019 and would be old
is there a 2024/2025 version?
As I said before - Scoutbook Tutorial for Parents (SB) - Scoutbook Knowledge Base - is rather up to date - is this for a Pack or a Troop? Typically the best way is to take 5 minutes and just show parents as a group - you cannot get people to read things
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This is a training for troop parents to get signed into SB for the first time. Is there a video like this on you made for My.Scouting?
https://help.scoutbook.scouting.org/knowledge-base/introduction-to-my-scouting-video/
I find it confusing that there are so many different sites to find very basic, starter info for parents who have limited involvement with scouts.
Also, how do parents invite scouts to use SB? Another parent and scout had difficulties so the parent just had the scout log into the parent account to review information. This info page I found was for when this didn’t work, and I don’t see a “Unit Send” button when I look a SB.
The associated video was not helpful about how to invite a scout into scoutbook
Parent Can’t Invite Scout to Scoutbook
To see how a parent can setup a Scout to participate in Scoutbook, see the instructions towards the bottom of the page, here: https://help.scoutbook.scouting.org/knowledge-base/scoutbook-tutorial-for-parents/
There are some issues that typically occur when the parents are unable to invite their Scout to Scoutbook.
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The Scout has previously been invited and accepted. To see if this is the case, go to Send Message for the unit. If the Scout’s name appears in the Scout field, an invitation has been sent and accepted. To find out the user ID associated with the Scout, send a test message to the Scout, copy yourself and make sure BCC is turned off. This will reveal the Scout’s e-mail address in your copy of the e-mail.
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Only a parent can invite a Scout to Scoutbook. The Parent/Guardian check box must be set on the parent’s connection to the Scout. You will need to reset the parent connections to the Scouts by clicking on the Scout > Scout’s Connections > Select the parent’s name > Check the Parent/Guardian box > Update.
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There are some instances where the parent/Scout relationship is not set properly internal to Scoutbook. To fix this, a unit admin first edits the parent/Scout connection to turn on the Adult Leader connection type (if it is not already on) then have the parent turn off the Parent/Guardian check box and save the connection. They can then edit the connection again and turn the Parent/Guardian check box back on. Finally, the Adult Leader connection type needs to be cleared (if it was not initially on). This should then allow the parent to invite the Scout.
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If the Invite Scout option is not visible to the parent in the Edit Extended Information page, the parent should check for an email in the Scout’s profile page. If there is an email there, then the Scout may be able to login to http://my.scouting.org and reset their password. Or create an account then login to Scoutbook. See the video below starting at 1:40
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Finally, if all else fails, reach out on the forums for assistance: https://discussions.scouting.org/
Updated on January 17, 2023
Thank you
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