Merged BSA ID’s All Custom Reports Missing

In addition to my Payment Logs still missing,
I noticed all of my custom reports across all my units are missing.

Reference

There are multiple issues with merging IDs. Most likely the system didn’t merge your SB IDs properly. We will investigate.

@edavignon Thank You!

@mitchelr

The developers have your case and are investigating.

One thing I noticed when I was looking at this is you are registered as a Merit Badge Counselor in 6 councils. This is not needed as any MBC registered anywhere in Scouting America can work with any Scout in any council.

@edavignon that is correct.
Some Councils limit you to teaching 8-10 MB, in an effort to serve more Scouts I am registered in 7 Councils.

@edavignon I also noticed I am not getting any SB+ emails, but it works to send them.

@edavignon I see my payment logs on the “Past Members” screen but not on my profile.
It also appears our Unit Cash Balance is messed up now.
We haven’t entered any transactions since my profile was screwed up.

I have reported the Payment Log issue.

@edavignon Thank You!

@edavignon Can you give me an idea on when the SB+ email issue will be fixed?
This is our Primary form of communication for the Pack and I haven’t been getting any emails.

I am the Cubmaster, it would be helpful to know what is sent out in these emails.

Scouting America ITs does not release schedules. Watch Scoutbook Plus Change Log - Scouting Forums for an announcement of a fix.