My roster tab for Pack is missing in Scoutbook Plus in the left hand column. I can access the roster in Legacy but not Scoutbook Plus. I can see my Troop roster but not my Pack. Any ideas what I can do to fix this?
@KatieGreenwood - do you show a pack registration in my.scouting.org ?
Yes, I do show in Pack registration in my.scouting.org
@KatieGreenwood - what is your position in the pack in my.scouting ? You have the pack selected in the dropdown in the upper right of advancements.scouting.org ?
I am a Committee Member.
I do have the Pack selected. It just opens my profile when I select it from the drop down. Roster isn’t an option. Only Calendar, Profile, Reports, Activity Logs, Forum, Scoutbook Legacy & References.
@KatieGreenwood - can you get a screen shot of the full dropdown from the upper right
@KatieGreenwood - thanks.. is an incognito session any different ? Hopefully the SUAC can find something
Oh, I didn’t think about that. I checked. The problem is the same for DuckDuckGo, Chrome and in incognito session as well. Thanks for your help exploring the situation.
@KatieGreenwood - it does seem like parent - youth roles are mixed up.
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@KatieGreenwood this is as designed - but there is a story to fix it already being worked on.
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Thank you sir. That’s a relief to know.
Thanks, Katie, for bringing this up.
I seem to be having the same issue. All of a sudden, the roster is no longer showing for me in Scoutbook Plus. I am registered as a committee member, and I’m not sure what changed or what I should do on my end.
Would appreciate any guidance on whether this is part of the same issue and if there is anything I can try.
@TerenceKwok - did you see the post by Donovan ?
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