Missing Scouts, but on my.scouting

I have two scouts that have dissappeared from my roster! As some back story: The scouts were suspended for a brief amount of time. When they were unsuspended, the did pop back into scoutbook for about a week, but when the merit badge councilor migration happened, they fell off. They DO appear in my.scouting roster, but not scoutbook plus!

@JessicaGraves first in SB+ - go to Roster > Filter > Click RESET Filters no matter what it says.

If still not there post the Member #s (no names) and we can look

It didnt work: here are their numbers:

140439718

137331884

OK @JessicaGraves a 24 hour sync was setup for them

thank you, I appreciate it