While using Scoutbook Plus, the details are taking forever to load or not displaying. While using F12, I am seeing HTTP 504 and CORS errors both in Chrome and Firefox after doing a Shift-F5. It seems like there is a few web servers not behaving.
Example url with errors:
Pages working:
Errors captured:
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The requirements version in the dropdown shows “104” instead of expected “2024 current”
Did the Sep 13 update not successfully deploy to production?
@DustinSouers - that was an update for address edit
No, it seems like the update not get properly deployed to all the servers. I was not having issues with entering advancement before Sep 13th.
I am trying to use the site with cors off and and is still having issues. Getting 504 GATEWAY_TIMEOUT messages.
The mobile app also gets “Unable to fetch/update user adventures. Please try again later.”
Yes, I know there was an update. Changes/updates can introduce errors. The error could be backend servers, databases, load balancers, etc. Is there testing done after rollouts to ensure functionality?
I tried to upload a screenshot here and am getting:
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdck-file-uploads-global.s3-accelerate.amazonaws.com/temp/scouting/uploads/default/b2575bce3f8739c8f69aee4ec05b515b/e2bca5de4a70d5c34d27804c5f872045.jpg?partNumber=1&uploadId=CHqtZGG.Bu4UWC2t7n4S76Wc3s665W5d8EK7uuK2TGgm5NgVYkEYyRSmutJSHmXb3HigSAholoq6BdGfIDrCnTGOUqvAk_cPFjl0CKO9Yq2mpsfibF6024G24NC78EZH&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAWWKBT4DDMYV2XF4G%2F20240914%2Fus-west-2%2Fs3%2Faws4_request&X-Amz-Date=20240914T155139Z&X-Amz-Expires=600&X-Amz-SignedHeaders=host&X-Amz-Signature=7e93a59c0f60b057df99d4ce0828e5b90fea88718e9d277fe188402f5b011c3b. (Reason: CORS request did not succeed). Status code: (null).
I’m trying two different browsers (Firefox and Chrome), two different internet connections (cable and cell) and still experiencing issues.
Maybe it is not broken for everyone, but it is frustrating.
@DustinSouers - i dont have any issues with uploading grabs here or with advancements.scouting.org
And the scouting app is only for parents and scouts
Yes. I am the scout’s parent and one of the unit leaders.
Since, it won’t let me upload my screenshot here. I have it uploaded here: Screenshot 2024-09-14 115023.jpg - Google Drive
Looks like Chrome worked to upload the screenshot, but not Firefox, or I lucked out with a server that isn’t having issues.
@DustinSouers - if you cant upload a grab to the forums then something is up on your side
The forums are independent of Scoutbook as they are discussions.scouting.org
@DustinSouers - have you tried a private or incognito session in firefox. I primarily use firefox and have no issues whatsoever.
504 Gateway errors and CORS issues are not client side.
Is it a regional issue with AWS?
@DustinSouers
We cannot say what is causing these errors. The developers have been notified.
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@edavignon - I can not seem to reproduce the error on firefox or chrome
Let me know if there is anything I can provide more to help isolate the issue.
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I am getting the same forever loading roster and not loading scout information issue, that @DustinSouers is getting today. This post is to hopefully keep informed when it is resolved.
@AmyPosey - issue resolution notification is done via the change logs.
