Well looks like Payment Logs has migrated to SB+. My scouts have the correct amount in their accounts, but now I can’t add anything. I just get a “clear your cache” error message. I have tried 3 different browsers.

I’ve done this several times for Chrome and Safari

still doesn’t let me add entries to the payment logs from my phone. I’ve tried Chrome and Safari, cleared the caches, went to incognito mode, viewed as desktop. The only way I could do it was on my laptop not my phone. AI has suggested to me that it has something to do with my Scoutmaster and MBC …

@ElainePosanka - I have both committee chair and mbc so that is not it. I have found the same issue when adding a transaction on my phone. You can replicate it on desktop by making your browser window the size of a mobile screen. It seems that the screen dimensions cause a rendering issue.

It may be that your account is recognizing your key 3 role as primary, and mine is not. I have tried landscape mode to see a bigger screen. It didn’t matter

Because you have a Merit Badge Counselor (MBC) role, your account essentially has two “identity paths” in the system. If the Scoutmaster role isn’t properly pushed as the Primaryidentifier in this “Manage Member ID” tool, the mobile version of Scoutbook Plus will default to your MBC or Parent role, …

@ElainePosanka - why would you have a different member id for MBC ? And as I noted it is a mobile issue that you can reproduce on a desktop by making the browser window a similar size to a phone screen. [image]

I do not have a different member number. But somehow the system is seeing MBC as the primary role attached to the single number

@ElainePosanka - I doubt that is the case as it worked without issue on a desktop for you did it not. There is an issue with it on mobile. I do not understand why Hou are fixated on a non-existent profile issue. Have you tried changing the profile on mobile via the dropdown

[image] Selecting Type on Record Transaction form on mobile crashes form Scoutbook & Scoutbook Plus Bugs @StephenMesa @DonovanMcNeil - i was able to reproduce this on desktop by sizing the browser window to sort of match mobile. If i re-size the window then it …

Payment Ligs

Scoutbook Using Scoutbook & Scoutbook Plus

Stephen_Hornak April 19, 2026, 10:39pm 28

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Payment Ligs

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