I have a log transaction that says “Status: Initiated”. This transaction was completely in error. I can’t just make an adjusting entry because it throws off the Unit balance. Also, the Scout’s account balance shows zero which is correct, but the payment log shows $1583.23 - which is the amount of the transaction in error. How exactly do I correct this?
@ColetteWitherspoon - if the balance is correct then that pending payment can be left alone."
Where is you other image from ?
@ColetteWitherspoon - with the stripe configuration once a transaction is initiated it can not be deleted. There is an “i” indicator stating that. The balance however is zero as that transaction was not completed. This should be noted to anyone who uses the payment log with stripe enabled.
This is the design and not a bug.
@Stephen_Hornak We don’t have Stripe enabled.
@ColetteWitherspoon - it appears you do as that is t he initiated status. That only happens with on-line payments. It matches this
@ColetteWitherspoon - did you or someone click the record deposit ?
@Stephen_Hornak I did, by mistake. We do not use online payments, we don’t have it set up.
From the Scouts Payment log I selected this:
I needed it to be a ‘Charge from the Unit’. I just made a mistake.
@ColetteWitherspoon - well the record deposit is an on-line transaction and is only meant for units that use the stripe setup. You should have just used record transaction. I am not sure what will happen if you proceed with the transaction you started since there is no on-line destination for the charge.
To be clear you clicked this
Additionally, if this was the unit paying out then it should have been a unit transaction.
@Stephen_Hornak no - I don’t even have that button anywhere. I clicked the blue one “Record Transaction”
@ColetteWitherspoon - ok. That is good as that should only show up in stripe enabled units. But the option you chose of payment to the unit will trigger it as an on-line transaction. I would certainly caution against using Payment to Unit now that it initiates and on-line transaction.
@Stephen_Hornak agreed and I didn’t mean to use that - it was a mistake.
@ColetteWitherspoon - I would gather that if you just look at the roster view in unit payment logs it will show that scout as a zero balance as it should. Now what was your intention with this transaction ? Was it supposed to be a payment from the unit to others or receiving funds from the scout to be paid out ?
