Position Manager - Functional Roles - Too many people assigned to a position

[RyanHendrickson]

We are swapping over our committee for the new program year starting soon. In the Organization Manager → Position Manager → Functional Roles I expired the Treasurer and added our new Treasurer. This initially appeared to work. I’m logged in and it shows that there are too many people assigned to the position. See the screenshots below. What’s the recommended action here to resolve this issue?

Thanks,
Ryan

[DonovanMcNeil]

@RyanHendrickson this is a talk to council issue

[RyanHendrickson]

This sounds similar to the issue I had removing a Key 3 Delegate. For that changes to that position, I was told you need to move the person to a new role first, otherwise you have to wait 60 days for the “membership to expire”. The language there is a little weird because their membership isn’t expiring. It’s like a position expiration or something. I’m not clear why this isn’t immediate.

In this case, the treasurer needs moved to the Unit Scouter Reserve, but I can’t click & drag the person’s position card to it because it’s on a different tab (Functional vs. Registered).

How do I follow-up with someone about the general usability of this? I think I recall you mentioning in another post the SUAC can provide feedback to the developers for some of the Scout Leader facing web apps and not others. Are you able to pass things along for the “my.scouting.org”? Or what’s the best avenue to help improve provide this feedback?

Thanks,
Ryan

[JenniferOlinger]

The best avenue for feedback is to ask your local council to submit a help ticket on your behalf to the my.Scouting team at National. Please be as specific as you can and provide pictures, if possible.

[RyanHendrickson]

Thanks for the advice, and good point on the pictures. I’ll re-send them the screenshots and link them to this post too.