Registrar Tools Not working

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*5) 140770387- Patriots’ Path Council (Employee)
Hi,
I was trying to look up an individual in registrar tools and received this message:
image
My coworker also got this message. My.Scouting is not allowing us to search anything in it and we have the permissions as we have done so in the past. Please advise.

Thank you

@MarisaD_Errico - you need to use your internal support with National for this as this is not a helpdesk.