When I entered a new scout into Scoutbook, I added their preferred name in the nickname field. Council then added on their end and the accounts were not recognized as the same Cub Scout. Can someone kindly merge these two accounts for me—Scoutbook user IDs 12291880 and 12354592?

@KirstenHolthusen-Lud this is solved

Requesting account merge

KirstenHolthusen-Lud March 29, 2022, 5:01pm 3

Thanks so much! Appreciated.

Adding new scout?