Scout with duplicate parent accounts and RSVP errors

Scout 13452173 has dad listed twice and he can’t RSVP. 13452166 is the correct account for dad, but RSVP doesn’t work. The other account shows “undefined undefined” when I click on it. This account isn’t used and can be removed.

I merged the accounts and also synched his name across systems as one system had a nickname in the first name field. Give it overnight to fully sync and then have him try again.

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