Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
@DougChalton I have merged the Scoutbook accounts.
The user will need to tell the local council which username (login) he would like to keep. The local council can merge them with their Volunteer Support Tools.
The local council will need to use their Registrar Tools to fix his user “Relationships”. He is currently showing as “Daughter of” E, which might cause problems.