Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
This is my first time posting and it was recommended I do so by my Council office who could not solve this issue.
The problem is that myself and two other ASM leaders from my Troop each had son’s Eagle out of our Troop within the last year. As this happened, we were each dropped from the ability to “RSVP” to any Troop events in our Scoutbook calendar. We all have access to Scoutbook and all features, including the toggle being on to “receive email” etc- but when we each try to RSVP to any event, our names do not appear in the Troop roster at all. We used to each be able to reply YES or NO to all events just as the other adult leaders and Scouts can, but we have each been erased from the system. The only way we can appear is if we ask our Committee chair to manually add us in. It was never like that before each of our sons aged out.
@DanielClavin the first logical question is are you being included by the unit as an Invitee to the event? It kind of sounds like you are not. That is a unit function to include members in events.
Donovan is correct that adults are only listed to RSVP if explicitly invited. It’s possible that the invitations were created with the “scouts and parents” invited (thus when the scouts dropped off the roster, the “parents” went with them) and “non-parent” scouters (i.e. those who don’t currently have any youth in the unit) added manually. It’s also possible something else is happening. The first thing to dig into is how invitees are being added to the calendar events, and whether that process is capturing you the the other “missing” scouters or not. If there aren’t any “non-parent” scouters
If it looks like it should be working, based on watching the process, I would probably then start off by having the CC/SM check to see if you appear on the official roster at my.scouting with the same Scouting America Member ID as is attached to your account in Scoutbook/SB+.
Are you using the same login credentials to Scoutbook/SB+ as you do for my.scouting?
Does your unit input all of the events to the calendar “on the front end” (vs on a rolling basis as they get added to the plan)? That could implicate a change of status (“parent and scouter” to “non-parent scouter”) in the changed behavior, if the status change occurred after the events were added to the calendar.
There are so many potential issues that could be contributing, it’ll take some knocking-off of simple candidates before digging in to a programmatic issue makes a lot of sense. The fact that all of you share the characteristic of having had your youth leave the unit prior to the problem turning up suggests a “change of status” issue (to me, at least).
I’m in Daniel’s unit and I’m able to see his MID in my.Scouting and SB/SB+ are identical.
I wasn’t the one who adds these events, but all of the events I’ve looked at have the checkbox selected for future leaders. In the list of adults for events where I see him, he still appears with both the Leader and Parent tags on his name.
@DanielClavin@RyanTashma - if he IS listed in Event and event has RSVP turned on. The next step would probably be to setup a screenshare so we can take a look at it - preferably with user and an admin so both sides of the issue can easily be seen. I would be available Wednesday afternoon or early evening.
Will 10 am on Friday work for you? I can get Heather Fitch our Scoutbook “controller” for our Troop then and she is the one who has full access, builds the events, etc.
I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
The app I am not sure RSVP Functions for just Leaders. On the Website, the Devs have no problem loggin in as you and RSVPing to the 7/19 Lake event. If you want we can jump back on screen to see.
