Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Been noticing for approx 1.5 weeks now that if I type “scoutbook.com” into the URL box on Chrome or Firefox, it just times out. The page will not load. On PC or mobile Android. Several Scout parents reported the same issue at our last Troop meeting.
The only way to get it to load is to click on a link where the URL “scoutbook.com” is listed, such as in an email, text or a different webpage. Then it loads just fine, no problem, in Chrome or Firefox.
I cannot be the only person experiencing this? Its frustrating because we have 10 new Scouts that have just joined, and I’m trying to get the parents to RSVP to events but half of them cannot get Scoutbook to even load.
If you still have bookmarks or mobile icons pointing to scoutbook.com please change them to https://scoutbook.scouting.org There is an issue with the redirect from the legacy scoutbook.com URL. This is being investigated, but to avoid future issues, it is best to change any obsolete bookmarks.
Yes the scoutbook.scouting.org URL works. I had always just used scoutbook.com so that’s the URL I’ve been telling parents and scouts to use. I will relay the information! Thank you for the help!