Technical Issues - Double account

Scoutbook Using Scoutbook
1

I signed up my son for an account, but input my email address as he doesn’t have one. I already had an account.

Now when I log in for him it automatically transfers to my account, and only shows adult trainings. I can’t see anything that our pack is doing and we’ve been missing out on activities due to not getting notifications.

At this stage I’d like to delete both accounts and start fresh. Any suggestions?

2

@LeoHogue what is the BSA # associated with your or Scouts account and we can look

3

@LeoHogue I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

4

Our troop leader got me sorted out. Thanks!

5

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.