I tried to test the new attachments feature today.
I clicked on the “Add Files” button and added a small PDF file. When I hit send, a message was sent but there was no attachment, and no link to a file in the received message.
Yes this was just noticed and reported
@JasonKracht Attachments have been redeployed and seem to be working now
Could you check on this one again? I just tried attaching a 200kb PDF to an email to my unit and the message never sent, but provided no error message either, other than the Send Email button blinking. When I removed the PDF attachment, the message sent properly.
I just tested a 400K Pdf and it went through fine @TimothyCooper
@TimothyCooper - I just tested with four files one csv and three pdf for a total of 4mb and it was successful
Thanks all. Further troubleshooting, when I sent a quick email with an attachment, the email goes through.
But, when I tried sending my weekly unit email again, just as I did prior to posting this bug report, the email didn’t send.
The difference appears to be the inclusion of a link in the email body. This video shows the issue I’m experiencing, and how it is remedied when I remove the hyperlink from the email:
Recording 2026-05-31 115430.mp4
Could someone try including a hyperlink with an attachment and seeing if they get the same behavior?
Please try an incognito window to rule out a cache issue.
Are you copying the text from Word or some other program?
Same results in an Incognito Window (InPrivate Window in Edge 148)
Yes, copying from Word. Using Control + V and Control P.
I reproduced the issue as well just now with an attachment and links in body.
I removed the links and placed raw URLs in the email and it went out without issues.
This was turned in over the weekend - to me it is URL + attachement – but if URL it message it seems to fail a different way
Thank you for submitting the bug @DonovanMcNeil .
