Two MIDs, please manage

Scoutbook Using Scoutbook & Scoutbook Plus
1

Hi SUAC,

I have a leader with two MIDs with nickname / legal name. Please manage them.

  1. 13149507 - current registration, current YPT, uses gmail to log in.
  2. 12860997 - expired registration, marked Do Not Use.

Thank you.

2

@DougWright that is fixed - I recommend that They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number

3

Thank you @DonovanMcNeil. I have emailed our registrar, asking to verify the family connections with husband, wife, and son.

4

Hi SUAC,

I have another parent who has not been able to log into Scoutbook or My.Scouting for years. Does she have more than one MID? More than one log in? Or operator error?

  1. Mom 13386201
  2. Scout 13386222

Thank you.

5

Hi SUAC,

I have a third adult with problems. Please manage his MIDs.

He has at least two MIDs. Please keep the nicknamelastname log in.

  1. 12495924
  2. 133248268

Thank you.

6

@DougWright This parent has more than one BSA MID. The one she should be using is:

13386201

If she needs to reset her password, she should do it at my.Scouting using the chatbot (“Betty”). Or your council can do a direct password reset.

Please ask the local council to use their Registrar Tools to look up the child and check the child’s “relationships”. There is something weird there.

7

@DougWright I have merged this parent’s Scoutbook accounts.

Please contact your local council and ask them to use their Registrar Tools to look up his child with first initial “H.” Ask them to please remove him as parent under the secondary MID and add him as parent to H. under his primary MID:

12495924

This should help to prevent future issues.

8

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