Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I had a similar issue with entering the Recruitment Awards over the weekend. I waited an hour, still spun for a while, but finally let me get to the screen.
Question - Why are some awards enterable via Advancement, but others still need to be entered via Scoutbook?