Accessing online training (Safe Swim Defense)


My son set up an online account on, and is having issues with accessing the Safe Swim Defense online course.

His online account info, he had the system automatically input while on his school laptop.

-Member ID is 134688692
-HOA council
-OS is Google ChromeOS
-Browser is Chrome (no ability to do incognito mode (disabled), or to try to log in from any other device, because he set up his account with the google sign in, which he can only do from his school laptop)
-Cleared cookies and cache

I’ve attached pictures of what happens when we try to access the training. The last picture shows the blank page we get when we try to access the training.

Any thoughts/help would be greatly appreciated, as this merit badge course starts in person next weekend. If needed, I can be reached at (913) 636-7222. Thank you!

Brad Krzysztow

@BradleyKrzysztow Works fine for me - Make sure screen is not zoomed in - but why does he need this for a merit badge course? it is not a requirement.

For #1a - he could look at - Under Safe Swim Defense are the 8 points

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I appreciate the insight!

I can see there are slight differences in the merit badge workbook online, compared to what the course organizers sent. See attached.

It’s unfortunate that we’re having issues with the website, and no one else is.

So, I should be able to reach out to the course instructor, and confirm that my son has the ability to review the principles of Safe Swim Defense with them, which will satisfy this.

@BradleyKrzysztow - the bsa requirements are official not that other stuff


Yeah I will be reaching out to a board member of US Scouts on this

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So where is the course? is it local? Online?

Following YPT of course, your son should reach out. Adult interaction is a big part of merit badges.

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@BradleyKrzysztow the other aspect of this is your Scout should stand their ground, not you as a parent, you stand behind your scout and support them, allow them to take the lead on what is written and right. If a parent brought this to me as a scoutmaster, no scout would use this MBC or Group for any merit badge ever.


Going back to the log in issue:

I would recommend having the Scout log in to my.scouting, go to:

Menu → My Account

then switch back to “BSA Credentials”. He should be able to log in from any device. Once the sign in with Google option is turned off, he should be able to do a password reset, if needed.


@BradleyKrzysztow - the merit badge class

Make sure javascript is turned on.

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Ah, where is the course—

Has Scoutmaster approved the MBC? I would show the SM this.

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I very much appreciate all the tips and insight so far. Thank you!

Side note—my goal isn’t to determine which requirement is technically required. Because I can see why completing the online training satisfies requirement of the “review with your counselor, etc.” (even though I don’t agree that they should be completely changing the requirement; maybe give them the OPTION, and not requiring, to do this, instead of reviewing in person).

And, I don’t want to get anyone in trouble. These are good people, helping out the Scouts.

My goal is simply to find out how to successfully access this online training, so my son can complete it :joy::joy:

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@BradleyKrzysztow - the BSA is specific about requirements. The official requirements are always to be found at and not some other source. The Guide to Advancement states that no entity can add to, remove or modify published requirements.

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@BradleyKrzysztow ok - have you tried a Private/Incognito window. I would turn off the Google Sign in - if it is a school laptop I bet they have content blocker you might be hitting


@BradleyKrzysztow Since it’s a school laptop that sounds like it has a lot of things locked down, I’d try a different device. He may need to log into my.scouting and go to his profile to switch to bsa credentials which would allow him to select a regular username.

This is the way. It is hard when you know how it should be done and someone isn’t following it.

Official BSA® Merit Badge Hub

@Stephen_Hornak @BradleyKrzysztow The link at BSA home web site is

Official BSA® Merit Badge Hub:



Safe Swim Defense training online
Menu > My Training (YPT page footer menu) >
Expanded Learning
“Program Safety” learning plan

“Safe Swim Defense” catalog page

Guide to Safe Scouting

Boy Scouts of America. Guide to Safe Scouting. February 2022 Revision ed. Irving, Tex.: Boy Scouts of America Inc., ©2022. PDF. https://

Aquatics Safety

Aquatics Leadership Training Programs

Safe Swim Defense and Safety Afloat training programs are available online at and may also be offered locally by instructors approved by the council aquatics committee or other council authority.

©2022 Boy Scouts of America.

Safety Afloat Note

Related Safety Afloat training is now only available online. See “Safety Afloat Classroom removed from Training Mananger - My Scouting Tools - Scouting Forums” discussion.