So I know that there was an issue uploading photos into scoutbook and we were not able to do so for awhile now (August?) but I went in this week and the edit profile now takes me to internet advancement and I can add the photo there. Is there any plans in the works to get those photos back into scoutbook?
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The developers are working on fixing the profile photos.
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Are they still working on it? It doesn’t seem to work - used multiple platforms.
Generally, when something is fixed, it will be announced in the change logs:
The changelogs are here for each of the major “product” families:
- Scoutbook (Scoutbook Change Log - Scouting Forums )
- IA2 (Internet Advancement and Recharter Change Log - Scouting Forums )
- my.scouting (My Scouting Change Log - Scouting Forums ), and
- the Scouting app (Scouting App Change Log - Scouting Forums )
Is this issue with photo attachments in general?
When I’m attaching images to a comment on a merit badge advancement item it shows that the image is uploaded and attached, but the linked image is broken and blank.
I had the same issue when done via the mobile Safari browser via an iPhone and through Edge, Chrome, and Firefox on my desktop. This occurred on 8/27 and 8/28.
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It’s a somewhat different issue. For the profile photos, it’s a matter of geometric noncompliance (e.g. not truncating it to a square), rather than them not appearing at all.
@EricRoberts5 When did you last upload one? For yourself or someone else?
Thats what I get when I upload bluecard photos too. Any fix?
Tried on iphone and again on PC with same result. Pictures are .jpg 2.8mb largest
This is a known issue. We do not know when the developers will scheduled it to be fixed.
