Is this “backdoor” way still the only way to add Scouts so they can access Scoutbook themselves?
Either Parents need to invite the Scout - or scout needs to make an account that matches up to them at my.scouting.org - and then sign into scoutbook
Where do the parents to that? The help article I found (link) says to click on “Edit Profile” and click on “Invite Scout”, but “Edit Profile” goes to an IA youth profile page and there is no “invite” link that I can see although my scouts are already linked so maybe it would be there if they weren’t? Even the screenshot of the “invite scout to connect” in that article looks like Scoutbook not IA.
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It should be under Edit Extended Information now - not Edit Profile
When I click on “edit extended”, I get this message.
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the parent has to do it - and also BSA messed somethings up forcing emails to scouts accounts. creating a my.scouting account is better -
Myst Account Setup.pdf (223.2 KB)
Donovan - Most off these situations already have a parent with an account and a Scout with an account. Steering parents or scouts who already have BSA ID’s through th Myst backdoor is a bad, bad, idea and will only result in duplicate accounts which we have had to fight for years. Is their a timeline for BSA IT development to just restore the simple connect link?
Yeah it is easy to get right and easy to screw up - if the PDF is followed it is foul-proof - “why does the system not find me? the pdf says stop and talk to council, guess I should”
Audrey,
Did you ever find a way to connect you scouts email so they have access to their account?
I can’t find how to do it either?
Thanks
@JeremyChristie You won’t see an option to invite your Scout to connect if an e-mail address is already associated with a Scout’s Scoutbook account.
Your older Scout has an e-mail address associated with his Scoutbook account, so I would recommend working with him to create an account at my.scouting.
I think this has been requested before, but I’ll ask again if it hasn’t been requested. There should be a visual indication of the status of the Scout’s account. This should be visible to admins and parents. It should have the button for parents to invite, like today. It should also say:
-hasn’t been invited
-invited but never logged in
-logged in / account connected
Obviously the current “invisible” state causes a lot of confusion due to not having any insight to the state of the Scout’s account.
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@Matt.Johnson yeah but unfortunately it is not that simple anymore - for a period of time all accounts had to have an email so tons of parents emails got added to scouts (hence the another user has you email warning) - well that blurred(??) the status of a scout and the ability to invite to some degree.
in my experience the my.scouting account is the way to get around issues.
I’m sorry, not to be rude, but Who are you and why can you see my account?
I put in the email as an attempt to connect him. Now it won’t let me delete the email. I want to use a different one and start over.
How do I delete the email listed?
@JeremyChristie we are just a group of volunteers to help other volunteers - if the system let you add an existing email that is a bug we did not know - give me a minute to clear the email
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@JeremyChristie I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
After tracking down a new Scout’s parent, I have proven (to myself, mostly) that the directions are correct NOW (see the next paragraph). Unfortunately, my attempt to verify instructions before publishing them out to our families led me down this rabbit hole because both of my scouts are already connected and because the instructions were incorrect. I get that it might not be easy, but @Matt.Johnson 's suggestion needs to be seriously considered. It would have saved me (and everyone on this thread) a ton of time that we could have instead been investing in our Scouts.
It also worth noting that the link I posted above was edited YESTERDAY to reflect the change to click on Edit Extended Information. Please, BSA, I beg you to double check all posted help files & instructions when you make changes to Scoutbook so the volunteers aren’t left fielding questions from parents when we unknowing point them to incorrect information.
It is volunteers that have written most of the help files you are asking to be checked. The change to the document you reference was done yesterday because of this forum thread. Because the volunteers don’t have the time to check every document against every change, we often miss some. We have to rely on members that are actively using these documents to point out errors when they occur.
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