All assigned scouts missing from Scoutbook Plus but all showing on my.scouting Roster

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I just logged into Scoutbook Plus (advancements.scouting.org) and all my assigned scouts are absent; I see a list of my dens with no members in any of them. They all correctly appear in the roster I can access on my.scouting.org.

With no scouts showing at all, we’re at a standstill for managing awards/advancements, etc. Please advise, thank you!

-Eric Whitney, Pack 26 Boxborough Cubmaster, member ID 13854390

2

@EricWhitney- can you reset the roster filter and see if they show up

3

OK I’m embarrassed. That’s all it is. Hopefully my post and your response will help others who overlooked this. Thank you for such a quick response.