Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a parent who unknowingly created two separate accounts when registering his kids for Scouts a long time ago. Is it possible to have his two accounts merged? I’m fairly certain there’d be no loss of data between the two accounts. The BSA IDs in question are 12022584 and 12022588
With the DOB in 2013 this could not be an adult - I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)