Good evening!
When I log into Scoutbook, I am getting this message about someone else using my email address. I know this has been mentioned in the Forum previously.
Is there anything I can do from my end to fix this?
Thank you!
Best regards,
CK
@TrushaKharod You and T.K. appear to be using the same e-mail address.
Oops.
Thank you, Jennifer!
We’ll adjust that!
YIS,
Chet
Chet Kharod, MD
Troop Committee Member
Troop 343
“The real way to gain happiness is to give it to others.” ~Sir Robert Baden-Powell
Sent from my iPhone
Hello. I am having the same problem. Not sure what is going on!
@ErinBrown You and your Scout are using the same e-mail address. I can remove it from your child’s Scoutbook account, if you would like.
Interesting! I did not set that up. That would be great, if you could remove it. Thank you!
@ErinBrown This should be fixed.
Please log all the way out, then log back in again to see changes.
I have the same message on my account. I already log off of the system
@OmarLopez1 Your e-mail is also on your child’s Scoutbook account.
Would you like me to remove it?
Yes please i you can do it i will appreciate
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@OmarLopez1 I have removed it in Scoutbook.
You will need to log all the way out, then log back in again to see the change.
Thanks for all the help.
1 Like
having the same issue but only seeing one of my scouts should be 2
@KyleUsher that is fixed - I recommend that you contact your local council and ask them to use the Registrar Tools to look up your children. When they look up your children, they want to check your children’s “User Relationship” and make sure that your children are connected to you as parent with Only your correct BSA member ID number
