"Another user using the same email address"

Scoutbook Using Scoutbook
1

As of last night, I’m receiving a warning on the My Account menu item on the Dashboard that states: “Warning, another user is using the same email address. If this is unexpected, contact your local council or post to the Using Scoutbook Forum.”

So here I am, posting, as I should only have one account and I’m the only user of my email address. :slight_smile:

Screenshot_20230121-101700
Screenshot_20230121-1017001080×554 77.2 KB

2

@TiffanyEschbach it was applied to your scouts - I changed it to the one on the account

3

Thanks. Does that mean my scout’s account no longer has his email address and therefore cannot log in anymore?

4

No his log in is fine - I BET Council has your email on his AKELA (Membership) account. I would have them change that - or have him log into my.scouting.org (with same credentials) and go to My Profile to change the email

5

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.