I am a Webelos 2 Den leader and I’ve run across a problem in Scoutbook. I used the “Quick Entry” option to mark all of my boys with having completed the “Be active in your Den” requirement for Arrow of Light. For a few of the boys, this was the last requirement they needed for earning the rank and Scoutbook automatically marked them as completing the AoL. However, one boy still needs to complete one of the required adventures. Somehow, Scoutbook marked this boy as having completed AoL even though it still shows the one adventure missing.
I’ve tried clearing out the date earned field for the AoL award, but it doesn’t take effect. I’ve also had our Pack Committee Chair try this, and he is also unable to clear it out. Any suggestions on how to resolve this?