Ast Scoutmster can not RSVP

I have a new Ast Scoutmaster that cannot RSVP for any event for himself. He has a scout and he can RSVP for his son with out a problem.

Dad REMOVED 141059306
Scout REMOVED 1956013

Any ideas would be helpful as to why he can not RSVP

YIS, Connie

@ConstanceGonsalves simple first question would be if the ASM was an invitee?

He moved over from another Troop but is still active with the other troop for a while. Not sure what you been by an invite.

Does that help

If the ASM is not an Invitee on the Event he cannot RSVP for it of course. An Admin can look at the invitee list to see if the ASM is listed

Ohh sorry - Yes he is invited to the event and on the list.

Then next guess would be user error and somewhat should watch him log in and try to RSVP

I did that and the option for him is not on his account.

@ConstanceGonsalves Noted - we will have to see if someone can look at it

thank you no rush he is commenting under his scout for events so not a big deal

I think it might be because this user’s BSA member ID number does not match the council number in Scoutbook.

Which council is his primary council?

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