Welcome! This forum has a treasure trove of great info β Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
This probably belongs in the mobile app category to get attention from the correct group.
FWIW, my wife had the same issue when she updated the iOS app recently. She was eventually able to get the app to βworkβ, but she had to hard stop the app and restart, then skip the tour when things restarted.