Cannot switch my.scouting.org log in to BSA credentials or anything else

My Scouting Tools
1

*1) Hardware: Desktop
*2) Operating system: Windows 10
*3) Browser: Firefox
*4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome): yes
*5) Member ID & Council of person affected: 111026648 Crossroads of the West

I’m using a Google account to log in to my.scouting.org but that account is going away and I want to switch it to BSA credentials or another Google account. I can’t see how to go from one Google account to another, but it looks like I can go from Google to BSA and then to a different Google. But when I try to switch to BSA I am blocked because my Username is only 7 characters and it wants a minimum of 8. Yet the field is disabled and I can’t change my Username. So I’m stuck.

bsa
bsa844×546 18.9 KB

2

Your Council will need to open a ticket with National IT to get this changed.

You may want to create a personal gmail account and use that to log in if the current Google account is going away soon as it may take time to get your username updated.

3

Thank you. I’ll call the council.

As to your other suggestion, I don’t see any way to change how I currently log in. I see no way to change it to another Google account.

4

@MichaelKennard

A fix was released today that will allow you to switch from Google login to BSA credentials in my.scouting.org.

5

Yep, now it works! Thanks!

6

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.