I have a Scout in my unit under 14 years of age who used to be able to access Scoutbook via their Google account. That appears to be failing now.
I am trying to help the parent and Scout work through the issue. Based on other conversations in the forums, this seems to be by design, and switching the scout to use BSA Credentials should resolve it.
Are there directions I can provide the parent to make the change, or does the login method need to be changed by an admin?
The account in question is the following:
SB User ID: 12381787
BSA Member ID: 137307181