Can't award Bear Rank for scouts who started just this year

I’m trying to record results in scoutbook for two new scouts who just joined our Pack this year as Bears. I’m having trouble since Scoutbook Plus is only showing them as having “started” the Lion badge. They are correctly showing as in the Bear den. But the only rank that I can grant them is Lion! (Which isn’t at all accurate, just was testing what would even work)

Any suggestions?

Well, It looks like if I grant them Lion, then I can grant them Tiger, and after that, I now have the option to approve Bear.

(what happened to Wolf? Well, whatever)

Not ideal and a little bit suspect that these scouts supposedly earned Lion, Tiger, and Bear all on the same day, but at least that’s complete now.

Did you enter Bobcat first?