How do I change the email address that the Scouting Forums send my notifications to? I already updated my email address at my.scouting.org and scoutbook.com (months ago), but the forums are still using my old address.
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Kenneth,
I understood that a change of e-mail in my.scouting.org is supposed to be pushed to the forums. I have asked the developers for help solving your issue.
Click on your avatar in the top right corner of the discourse forum window. Select Preferences from the menu. Your email address can be set from there.
Not the case for me. On my profile page it says…
Email can be updated from SSO provider. Never shown to the public.
And now I just noticed… I updated my email on my.scouting.org months ago, but the forum still has my old address as well. (They both go to the same inbox, so I never realized it hadn’t changed.)
My apologies. I hadn’t noticed that had changed at some point. I know I’ve reset my email before, and don’t recall having gone through my.scouting to do so.
The SSO developers are looking into this.
this issue has been going on since 2019
Im still dealing with it
I have this problem as well but it doesn’t seem that anyone has found a solution, or at least hasn’t posted one.
Has there been any update on this issue yet? I’m having the same issue with updating my Scouting Forum email. msg: “Email can be updated from authentication provider. Never shown to the public.”
watching… waiting for resolution as well…
Some SUAC members now have the ability to change e-mail in Discourse. If you need this done, let us know and we will send a private message to get the information we need.
thank you. yes i would like to change my forum email.
I need to have my forum email changed.
@KennethHolloway I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
Same here.
I cannot find a way to get my email address updated.
In the Forum preferences, it says “Email can be updated from authentication provider. Never shown to the public.”
Sent an email to myscouting@scouting.com which got this reply: "Due to the unusual circumstances of 2020, Member Care Contact Center will no longer be able to support volunteers. Please contact your local council for support. "
Since I’m not expecting the council to deal with that, what’s plan B exactly?
Note: My ‘provider’ is Google
@NicolasRietsch Test message to see if this goes to your updated e-mail address.
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I have not received an email (could be a preference setting) but I see it changed so that’s a BIG progress.
Thanks a lot
Nicholas,
I sent you a private message. Click on your avatar in the upper right corner of the forum window.
I need my forum email changed, too.
I sent you a private message so you can provide your desired e-mail address. Click on the green circle with the white P in the upper right of your forum window.
