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Scouting Forums

Forums email preferences not match SSO

I am seeing everything except the forums use one email address and the forums use another. When I look at my forums preferences, it says “Email can be updated from SSO provider. Never shown to the public.” So, how is the SSO one address and the forums another?

I have asked the developers to look into this.

Okay, thank you for passing on the information.


Sorry for reopening this topic, but I have this issue also. Tickets have been opened sometime a year or so ago without resolution.

My my.scouting email is correct, but it never transferred to my Forum account, it’s still stuck on a former email (cubmaster) that I no longer have access due to position changes.





Is your e-mail address correct in my.scouting.org? If not, change it there then log in to the forums. If it is correct in my.scouting.org, let me know and I’ll investigate further.

I did not hear back on this, so thought I would reply too. My email address is correct in my.scouting. I logged in through there and refreshed my forum tab. The forums were “magically” logged due to SSO. However, messages from the forums go to another email address not listed in my.scouting.

Thomas & Matt,

The developers are investigating.

Thanks @edavignon. Yes my email address in my.scouting.org is correct.

HI @edavignon,

Just a quick update. Logged back into My.scouting.org a few days ago and noticed that my email info had been taken out and needed to be updated again. I re-added my email address and then waited a few days to see if the forum address would update via SSO. Unfortuntally it hasn’t updated in those few days and is still stuck on the old one that I no longer have access (and is activally being used by the new cubmaster).

Thanks for your help.



I sent you a direct message. Check your avatar in the upper right corner.

Hey @edavignon. Just pinging for an update, appreciate all you do for the forums.