Changing email for Scout Book users

Scoutbook Using Scoutbook
1

Hello! I have several members of Pack 153 and Troop 153 who do not have an email attached to their account. They have the changemyemail@scoutbook.com message where their email should be.

In Internet Advancement, though, their emails are listed.

Person 1:
SB User ID: 10823054
BSA Member ID: 134118504

Person 2:
SB User ID: 11446233
BSA Member ID:13604899

Person 3:
SB User ID: 11396842
BSA Member ID: 13585879

Also, the 3rd person has the error message that another account shares her email.

Can you please advise?

Thanks so much,

Michelle, Troop 153

2

@MichelleBlake They most likely have duplicate Scoutbook accounts. I am checking.

3

@MichelleBlake These should all be fixed.

Person 1 needs to log in with her my.scouting user name – not her e-mail address.

4

Many thanks for the speedy response, Jennifer!

Take care,

Michelle

5

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