Cub Scout Profile Den Incorrect

Scoutbook Using Scoutbook & Scoutbook Plus
1

I have an AOL how is crossing over in a week. For some reason in his profile in Scoutbook Plus it says current Den is Lion.

How do I change this? Do I have to reach out to council?

I need this fixed so I can have an accurate advancement report printed. He is not showing on it because of this. It says disabled in grey for putting in AOL advance stuff.

2

@HollyPitoniak

A key 3 member can Edit the AOL den to move the Scout into this den.

3

I am a Key 3 and it will not let me. I am the Cubmaster!

4

@HollyPitoniak

Have you selected your Cubmaster position in the upper right?

5

On the roster he is in the right den but his profile is wrong. It is affecting his AOL advance stuff. He also was a transfer from a Pack in PA from last year.

6

I dont know what that means, sorry.

7

@HollyPitoniak

In Scoutbook Plus there is a dropdown menu in the upper right corner. You need to make sure you have your Cubmaster role selected in that dropdown.

Post the Scout’s Scouting America Member ID and we will look at his record in the database.

9

Posted picture of what the issue is. His Den says Lion

10

Please don’t post anything showing youth names. SUAC just needs the Member IDs, or a “sanitized” image that excludes/redacts names.

11

Please do not post screen shots. All we need is his Scouting America Member ID. I have deleted the screen shot.

12

So sorry I had edited the image to block out the names and was trying to delete it too. I crossed out the name but that image didnt paste right. Thank you for deleting

13

Member ID is 141030508

14

@HollyPitoniak I am guessing you are pack 820? He had membership in old pack causing the issue

15

Correct I am Pack 820. So if the issue was with the old Pack, how can we fix this. I know he is only with us for another week. But me and Den leader are trying to finish requirements so its all set for his crossover on 2/3/25

16

@HollyPitoniak

The change Donovan made should have fixed the problem. Log out and log back in to Scoutbook Plus.

17

OMG you all are freaking amazing! Thank you, Thank you, Thank you!

Have a wonderful Sunday!

18

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