Den Not Showing Up on App

We recently advanced all of our scouts in scoutbook. Everything on the app seemed fine. Then randomly a few weeks ago ALL our AOL parents are getting the same error on the app saying “den not found.” Is anyone else experiencing this with the app? Have you figured out the issue?

What is the BSA # of a scout (no name) and what den level is it supposed to be?

My son is BSA # 140618735 and he is an AOL

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