Difficulty with printing PO from Scoutbook Plus

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I’m an advancement chair for a B and a G troop, which show up as separate units in Scoutbook / Scoutbook Plus. For the G troop, I’m trying to enter advancements and make a Purchase Order. I was able to Approve badges, open a Purchase Order, add entries to the order, and I can view the order (10 items at a time) on my screen.

If I try to click Download Purchase Order In Store, I get an error message that I don’t have permissions. I only get this error for the G troop and not for the B. I was able to do this for both units in Legacy Scoutbook.

The error says

{
  "ResponseDate": "20250929102826",
  "ResponseValue": "",
  "ResponseInfo": "",
  "ResponseCode": "-100",
  "ResponseMessage": "Access to report is denied. You do not have required positions\/permissions to run this report."
}

Thanks for any info you can provide about how to fix.

2

@GeorgeHassel- you have the proper role selected in the upper right in scoutbook plus?

3

Yes - I have the role for the G troop selected in the upper right. I can download the Advancement Report and I can choose to add to Scoutshop Online Cart, but I get the permissions error if I try to Download Purchase Order in Store, or Download CSV from above the list

4

@GeorgeHassel- and you are listed in the functional role of uac in my.scouting.org for both units?

5

It worked before the move to Scoutbook Plus. It looks like I’m just listed as UAC for just the one unit now.

6

@GeorgeHassel- and that would be the unit that works i gather. And yes scoutbook classic did not pull rights from my.scouting.org. So the other unit will need to add that role.

7

Thanks - I was able to get our Chartered Org rep to add the functional role to both and now it seems to be working. It’s weird that I could do everything else up to that, but seems to be set now. I appreciate the assistance

8

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