I’m registered in my home council and the council I work for, but the registration for the second council doesn’t show up in My.Scouting. How do I fix that or link the two of them properly?
Do the names and other PII you’re registered under match between the two councils? If so, you should be able to add the “other” BSA ID as a secondary in your my.scouting account using Manage Member ID under the left side menu.
Your Staff but they expect volunteers to know this out of the box? You now have 2 BSA #s and they will always be different and you will never be able to truly see them together.
log into my.scouting.org > click Menu top left > Click Manage Member ID > one of the BSA # will be there marked PRIMARY > then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY > Whatever is Primary is the identity you are logging into BSA systems as
It must have created a new ID number, despite the application being filled out as a dual registration with my normal ID number being written on it. Once I can get a way to find out what that new number is, is there a way to merge them together and get rid of the new number? It doesn’t make sense that it would keep creating new ID numbers every time you fill out new registrations.
@DonovanMcNeil is right. There’s no way to “merge” the BSA Member IDs, since each council has their own batch of non-overlapping BSA IDs (largely for historical reasons).
So, in principle, multiple registrations within the same council should be created under the same ID (assuming all entered PII matches). However, once a second council is involved, that’s a second ID number. A third council means a third ID, etc. There have been many requests that the BSA address this issue, but we won’t know it’s done (or even on the list) until it’s already done, since the BSA doesn’t publish the development plan/timeline.
@LaurelHemmer you will need to talk to second council - I see no employee data for you. Every council has their own BSA #s